Shipping policy
Bella Ree LLC Shipping Policy
Effective Date: August 21, 2026
At Bella Ree LLC, we take pride in creating handmade, personalized, and carefully packaged products for our customers. Please review the shipping information below before placing your order.
1. Order Processing
Orders are typically processed within 3–7 business days after payment has been received.
Because many of our products are handmade and/or personalized specifically for you, additional processing time may be required for larger orders or orders containing multiple customized items.
Please note: Business days are Monday through Friday and do not include weekends or major U.S. holidays.
2. Personalized & Custom Orders
Personalized and custom products are made specifically for each customer. Once production has begun, an order may not be able to be canceled or modified.
Customers are responsible for providing accurate personalization information, including names, initials, dates, colors, images, and shipping addresses.
Bella Ree LLC is not responsible for delays or replacement costs resulting from incorrect information provided by the customer.
3. Shipping Times
After your order has been processed and shipped, estimated delivery times will depend on the shipping method selected at checkout.
Typical delivery estimates are:
| Shipping Method | Estimated Transit Time |
|---|---|
| Standard Shipping | 3–7 business days |
| Expedited Shipping | 1–3 business days |
| Local/Other Shipping Options | As stated at checkout |
Shipping times are estimates and are not guaranteed delivery dates.
Processing time is separate from shipping transit time.
For example, an order with 3–7 business days processing plus 3–7 business days shipping may take approximately 6–14 business days from the date the order is placed.
4. Shipping Costs
Shipping charges are calculated based on the order, destination, package size, weight, and shipping method selected at checkout.
Any applicable shipping charges will be displayed before the customer completes the purchase.
Bella Ree LLC reserves the right to change shipping rates when necessary.
5. Tracking Information
Once your order has shipped, you will receive tracking information when tracking is available.
Please allow up to 48 hours for tracking information to update after the shipping label has been created.
Bella Ree LLC is not responsible for delays caused by the shipping carrier after the package has been accepted by the carrier.
6. Delayed, Lost, or Stolen Packages
Once a package has been shipped and accepted by the carrier, Bella Ree LLC is not responsible for carrier delays, lost packages, stolen packages, incorrect delivery scans, weather-related delays, or other circumstances outside of our control.
If tracking shows that your package was delivered but you cannot locate it, please:
- Check around your delivery area.
- Check with household members or neighbors.
- Contact the shipping carrier.
- Contact your local post office or shipping facility if applicable.
Customers may also contact Bella Ree LLC for assistance in determining the appropriate next step.
7. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to Bella Ree LLC because of an incorrect or incomplete address, the customer may be responsible for the cost of reshipping the order.
Personalized products that are returned because of an incorrect customer-provided address may not be eligible for a refund.
8. Damaged Packages
Bella Ree LLC carefully packages orders to help prevent damage during transit.
If your order arrives damaged, please contact us as soon as possible and provide:
- Your order number
- Clear photographs of the damaged product
- Photographs of the packaging and shipping box
- A description of the damage
Claims should be submitted within 7 days of delivery.
We will review the information and determine the appropriate resolution.
9. Missing Items
If an item is missing from your package, please contact Bella Ree LLC within 7 days of delivery.
Please provide your order number and a description of the missing item so that we can investigate the issue.
10. Shipping to P.O. Boxes
Certain shipping services may not be available for P.O. Box addresses. If a selected shipping method cannot deliver to the address provided, Bella Ree LLC may contact the customer to arrange an alternative shipping method.
11. International Shipping
At this time, international shipping may be offered only on select products and destinations.
International customers are responsible for any applicable customs fees, duties, taxes, brokerage fees, or other charges imposed by their country.
Bella Ree LLC is not responsible for packages delayed or held by customs.
12. Holiday & Peak-Season Shipping
During holidays, sales, launches, and other high-volume periods, processing and delivery times may take longer than usual.
Customers are encouraged to place holiday and gift orders as early as possible.
Bella Ree LLC cannot guarantee delivery by a specific holiday unless a guaranteed delivery service has been specifically offered and purchased.
13. Shipping Insurance
When available, shipping insurance may be purchased or included through the selected shipping service.
Customers are encouraged to retain all packaging materials if a damaged-package claim may be necessary.
14. Order Changes & Cancellations
If you need to change your shipping address or cancel an order, please contact Bella Ree LLC as soon as possible.
We will make reasonable efforts to accommodate requests received before the order enters production or is shipped.
Once a personalized or custom order has entered production, changes or cancellations may not be possible.
15. Contact Us
If you have questions regarding your order or shipping, please contact:
Bella Ree LLC
Email:
Website: bellaree.com
Please include your order number when contacting us about an existing order.
Bella Ree LLC reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page with the updated effective date.